Privacy Policy for CRM App

Effective Date: January 17th, 2025

Introduction

Welcome to CRM App! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our application. By using CRM App, you consent to the data practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

• Personal Information:
  • Name, email address, phone number, and other contact details.
  • Account credentials, such as usernames and passwords.
• Usage Data:
  • Information about your interactions with the app, including features used and session duration.
  • Device information, such as device type, operating system, and IP address.
• Customer Data:
  • Information you input or import into CRM App, including customer contact details, appointment schedules, and job-related notes or images.

How We Use Your Information

We use the information collected to:

• Provide and improve the app’s functionality.
• Facilitate account creation, authentication, and user support.
• Process and manage customer appointments, notifications, and feedback.
• Communicate with you about updates, changes, or issues with the app.
• Ensure compliance with legal and regulatory requirements.

Data Sharing and Disclosure

We do not sell your personal information. However, we may share your information in the following situations:

• With Service Providers: To facilitate app functionality, such as hosting, analytics, or customer support.
• Legal Obligations: When required by law, legal processes, or to protect the rights and safety of our users or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have the following rights:

• Access and review your personal data.
• Correct or update inaccurate information.
• Request deletion of your data, subject to legal obligations.
• Restrict or object to data processing.

To exercise your rights, please contact us at info@citybestpestcontrol.com.

Third-Party Links

CRM App may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

Children’s Privacy

CRM App is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date". We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

City Best Pest Control
607 E Passyunk Ave #3
Philadelphia, PA 19147
info@citybestpestcontrol.com
215-800-0029

Thank you for trusting CRM App with your information!